Cloudora Kitchen
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Support

Help is one message away

Raise a case from inside the app or chat with us on WhatsApp. Every request gets a case number, so nothing gets lost between shifts.

In-app support Manage → Support → New case. Add a screenshot, then follow replies on the case. Open the app → WhatsApp chat +977 9861884802 · Questions, setup help and plan payments. Start a chat →
? Case #1042 Resolved

How a case works

1

Raise a case

From the app or on WhatsApp. Say what happened and add a screenshot if you can.

2

We reply on the case

You get a case number and our replies in one thread — no repeating yourself.

3

Closed when it’s fixed

The case stays open until the problem is solved, and you can reopen it anytime.

New here? Try it free for 14 days.

Sign up, add your menu, and take your first order today. No card needed.

Create free account
Cloudora Kitchen

Support

Help is one message away

Raise a case from inside the app or chat with us on WhatsApp. Every request gets a case number, so nothing gets lost between shifts.

WhatsApp chat+977 9861884802 · Questions, setup help and plan payments. In-app supportManage → Support → New case. Add a screenshot, then follow replies on the case.
? Case #1042 Resolved

How a case works

1

Raise a case

From the app or on WhatsApp. Say what happened and add a screenshot if you can.

2

We reply on the case

You get a case number and our replies in one thread — no repeating yourself.

3

Closed when it’s fixed

The case stays open until the problem is solved, and you can reopen it anytime.

Good to know

  • Say which screen and what you expected to happen — a screenshot gets it solved faster.
  • Plan payments and renewals are handled on WhatsApp or inside the app — never by phone call.
  • There is no support email or phone line; the case system keeps every request on record.

New here? Try it free for 14 days.

Sign up, add your menu, and take your first order today. No card needed.

Create free account